You can view our products online and you can order from us in three ways:

• Online directly from this website, by credit or debit card, using our secure ordering facility SagePay, or by PayPal.
• By telephone on 0844 8040 480. We have a dedicated ansaphone to take calls when we are not there, so please do leave a message, including a contact number, so that we can call you back. Orders and payment can be taken by telephone. If you prefer, you can also send us an e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it to say that you would like to place an order and we will call you back as soon as possible.
• By Post. Post your order, (using the order form which you can print from this website) and with a cheque for payment, to:
  Music Room Direct
  Blythe Farm
  Mill Street
  Gamlingay
  Cambridgeshire SG19 3JW

Please make cheques payable to Music Room Direct and don't forget to include your name, address and telephone number!

Payment
If you order an item that is already in stock, we will only accept and deliver your order on receipt of your full payment. This should be by credit or debit card if you are ordering online or by phone, by PayPal, or you can pay by cheque if you order using the form in the catalogue. We will confirm your order by e-mail.

If your item is being made especially for you (bespoke) we will request a 50% deposit at the time of ordering. We will confirm your order, and will advise you when it is ready. We will then request the balance of payment before delivery.

All payments will be processed in UK Sterling (Pounds).

Delivery in the UK
All delivery to UK addresses is free on all items and will be sent by Royal Mail standard parcel, which takes 3-5 working days from the day of despatch.  The Violin Loo seat is normally sent out by courier and is also 3-5 working days from the day of despatch. If you would like your item sent faster, by 1st class mail, or sent by courier which is guaranteed and signed for, you can select this option at the point of ordering and a small charge will be made.

Delivery outside the UK
We welcome overseas orders, but we will need to charge for delivery, again according to the size and weight of the item, and where in the world it is going. When you order, you will be given the option of selecting a delivery cost for your area (Europe or rest of the World) which should cover the cost of sending your item to you.  Please contact us if you have any difficulty ordering to an address outside the UK.